Frequently Asked Questions

Our standard cleaning includes dusting, vacuuming, mopping, wiping down surfaces, sanitizing kitchens and bathrooms, and general tidying of living spaces. We also empty trash bins and ensure each room feels refreshed.

No. Our team arrives fully equipped with professional-grade tools and eco-friendly cleaning products. If you have preferred products you’d like us to use, we’re happy to accommodate.

Yes. All our cleaning professionals are carefully vetted, background-checked, trained, and insured to ensure your complete peace of mind.

It depends on your lifestyle and preferences. Many clients choose weekly or bi-weekly cleaning for consistent upkeep, while others opt for monthly or seasonal deep cleans. We can recommend a schedule tailored to your needs.

Not at all. Many clients prefer to schedule cleanings while they’re at work or running errands. Our team can securely access your home and follow any instructions you provide.

We stand by our Satisfaction Guarantee. If anything does not meet your expectations, simply let us know within 24 hours, and we’ll return to make it right—at no extra cost.