The Happiness Guarantee
If it is not happy, we are not finished.
Tell us what is not right. We will return and re-clean the agreed affected area. If we still cannot make it right within the agreed scope, we will provide a refund. Permanent damage or limitations identified before work begins are explained clearly.
- Scope and expectations are agreed before work
- Concerns should be reported so we can respond
- Specialist limitations are discussed honestly
