Frequently Asked Questions

Our standard residential cleaning includes dusting, vacuuming, mopping, wiping surfaces, sanitizing kitchens and bathrooms, tidying living spaces, and emptying trash bins. You get a clean, refreshed home every time!

No need to worry about supplies! Our team arrives with professional-grade tools and eco-friendly cleaning products. If you prefer certain products, just let us know and we’ll do our best to accommodate you.

Yes! Every member of our cleaning team is carefully vetted, background-checked, trained, and insured. That gives you extra peace of mind from start to finish.

It depends on your lifestyle and preferences. Many clients choose weekly or bi-weekly cleaning for consistent upkeep, while others opt for monthly or seasonal deep cleans. We can recommend a schedule tailored to your needs.

Absolutely. Many clients book cleanings while they’re at work or running errands. Our team can securely access your home and follow the instructions you provide.

We stand by our Satisfaction Guarantee! If something does not meet your expectations, let us know within 24 hours. We’ll come back and make it right at no extra cost.

Yes, we do. We use eco-friendly products and professional equipment to help keep your space fresh and safe. If you have pets, allergies, or product preferences, let us know!

We’re based in Ottawa and serve homes and businesses across the city and nearby areas. If you’re not sure whether we cover your location, just reach out and we’ll be happy to confirm.

Yes, we do! We provide commercial cleaning for offices and other business spaces in Ottawa. We can help keep your workplace clean, presentable, and comfortable for staff and visitors.

Booking is simple! Contact us by phone or through our website, tell us what you need, and we’ll help set up a time that works for you. We’ll confirm the details and take it from there.

Plans change, and that’s okay. Just contact us as soon as possible if you need to cancel or reschedule, and we’ll do our best to help keep things simple and stress-free.

Yes. We offer both one-time cleanings and recurring visits. Whether you need a single deep clean or regular upkeep, we make it easy to keep your place looking great!

Our pricing depends on the type of service, the size of the space, and the level of cleaning needed. For the most accurate quote, send us a few details about your home or property, and we’ll provide a clear estimate.

Move-in and move-out cleanings focus on making the property ready for the next step. We clean kitchens, bathrooms, floors, baseboards, surfaces, and other high-touch areas so the space feels fresh and move-in ready.

Absolutely! We can tailor your cleaning to focus on the rooms and tasks that matter most. Just tell us what you need, and we’ll build a plan that fits your home or business.

Yes! We provide specialty cleaning services for carpets, furniture, windows, tile and grout, and more. Tell us what you need, and we’ll recommend the right service.